Contact

Our team is available to answer Monday - Friday, 8:00 AM - 4:30 PM PDT (excluding major US holidays). We are working hard to keep up with inquiries and recommendations. Thank you for understanding.

Warehouse & Corporate: Chino CA 91710, Tel: (909) 708-8434, Fax: (909) 533-2337

Billing and Mailing Address: P.O. BOX 5076, DIAMOND BAR, CA 91765
Hours of Operation (PST): Monday through Friday: 8:00 a.m. to 4:30 p.m. (PST)
Holiday Closing: Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Years Day

Please complete the form below and we will get back to you as quick as we can.

What type of request is this? Product inquiry
Replacement Part
Resell Products
Media Request
Other

First Name (required)

Last Name (required)

Contact Number (required)

E-mail Address (required)

Address (Optional)

Reason (required)

Model number, part letter(s), and quantity if applicable (required)

PO number on the cover of the instructions manual (or bottom board if you purchased a hamper), e.g, PO16AUG2020 (optional)

Description of the issue (optional)

Which store did you purchase the product from? (optional)

If you ordered your product from Amazon:

Go to www.amazon.com
If you are using the desktop version, click "Returns & Orders" on the top right of your screen
If you are using the mobile version or Amazon app, tap your name on the top right of your screen, then tap "Track & Manage Your Orders"
Scroll down to your order and click on the item
Click "View order details"
Click "View invoice" -- kindly send us a screenshot or PDF copy of this